<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-account-20andreaa (1544712205809877184)
Ticket Type: ACCOUNT
Ticket Owner: 1354691046004494569
Created: 9/2/2026, 2:14:49 PM
Locked: no
Claimed: 1168610887066730520
Messages: 8

AI Ticket Summary

The user requested account support regarding a login/app issue. Staff directed them to the relevant information post and confirmed it was the exact issue the team was already working on. The user acknowledged the explanation, agreed to wait for a fix, and requested ticket closure. The ticket was then closed by staff.

This is the start of #ticket-account-20andreaa channel. Hello @20andreaa! Thank you for opening a **Account Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
• Keep your language polite and respectful.
• Avoid tagging staff members directly — we’ll respond as soon as possible.

Once a member of @Community Manager, @Helper, @Moderator, @Trial Helper has reviewed your ticket, you’ll receive a reply here.
If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation! Hi @20andreaa!
If this concerns login issues, please check this out: https://discord.com/channels/1245284198261063762/1265131850071015585/1544647151068647475 oh okay then, thank you so much ❤️ oh okay then, thank you so much ❤️ Of course! Do you have any question before I close this ticket? is this the exact case the team has been working on or do i have another issue with the app This is the exact issue! okay then you can close the ticket and i’ll just wait till it gets fixed : ) thanks for your help ! okay then you can close the ticket and i’ll just wait till it gets fixed : ) thanks for your help ! Have a nice day! ❤️
Exported transcript automatically when the ticket was closed.
Top participants:
4 - @a.l.e.y.x#0 (1168610887066730520)
3 - @20andreaa#0 (1354691046004494569)
1 - @Aspect Assistant#2405 (1479500542832021527)